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favorite this post Customer Service Representive (Temple, TX) hide this posting unhide

compensation: Based on experience
employment type: full-time



The Customer Service Representative
is responsible for booking loans, cash control, maintaining customer files,
customer service and is called upon to perform lending and collection
functions. The basic objective of this position is to provide operational
and administrative support to include customer service for Branch Office.

ESSENTIAL
DUTIES AND RESPONSIBILITIES:
1. Maintains
branch’s daily cash control function
2. Inputs
consumer loans into the computer operating system
3. Answers
incoming telephone calls in a professional, customer friendly manner
4. Conducts
credit investigation tasks to verify loan application information
5. Maintains
timely and orderly filing and reference systems to include loan contracts and
vehicle titles
6. Handles
branch correspondence
7. Obtains
an understanding of the services that Excel Finance provides its customers,
then actively solicits potential customers for these services
8. Supports
the branch’s business development program by generating present borrower and
former borrower applications.
9. Understands
all aspects of the loan system and completes all types of system transactions and
maintains accurate, up-to-date account and customer records in the loan system
10. Assists in the branch’s
delinquency-control efforts:
11. Perform other duties as
required
  • Principals only. Recruiters, please don't contact this job poster.
  • do NOT contact us with unsolicited services or offers

post id: 6847899311

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